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• Fifteen years experience in technical support and eight years in IT design and development.
• Expertise in customer needs assessment and client communication.
• Detailed knowledge and experience with system migrations, improving security and reliability.
• Proactive and structured approach to projects.
• Accustomed to delivering and supporting quality development in a fast-paced, sales-driven atmosphere.
• Strong belief in openness and honesty in all personal and business interactions.
• Dedication to continual self-driven improvement of professional skills including achieving and maintaining the RHCE, NCLP, CISSP, and GIAC-GSLC certifications.

• Designed and implemented new server standards for core business services.
• Documented all server configurations, histories, and contracts as well as standardizing operations.
• Responsible for the patching of internal systems.
• Designed and led ground-up re-implementation of multi-platform email system:
  • Saved $80,000 yearly through reduced personnel requirements.
  • Reduced call volume by 90%.
  • Reduced spam volume by 95%.
  • Dramatically decreased troubleshooting time.
  • Removed numerous mail loops resulting in faster and more reliable email delivery.
  • Continuously monitored and tuned anti-spam solution for bypass attacks and specific email types.
• Project lead for migration and centralization of legacy hosted web and database sites.
  • Migrated legacy and unsupported Linux to modern Enterprise-quality Linux.
  • Migrated numerous IIS-sites to a newly built, standardized and secured ISS system.
  • Migrated various versions of mysql sites to secured and recent version of mysql.
  • Migrated postgresql services to mysql to reduce development and administration costs.
• Assisted with ground-up re-implementation of DNS and DHCP system, improving resilience and stability.
• Migrated SCO OpenServer installations to both VMWare and new hardware for archival purposes.
• Created emergency disaster recover servers for failing but critical clients' legacy servers.
• Configured custom monitoring for troubleshooting trend analysis and alerting.
• Rebuilt PGP-based encryption system for FTP transfers of HIPAA-controlled information.
• Maintained legacy services for backups, email, network connection sharing and monitoring.
• Set up traffic shaping and multi-routing on Linux-based network appliance.
• Installed and maintained CRM system to provide sales metrics for executive team.

• Taught students the ten domains of Information Security to prepare them for the CISSP exam.
• Placed emphasis on practical security concerns within their respective professional environments.
• Added additional teaching of test taking, studying and memorization techniques.

• Novell Cluster Services for Linux and NetWare
• FreeBSD 6 Unleashed
• X Power Tools

• Transitioned from SCO Unix to joint Linux and Windows systems for considerable cost savings.
• Created customized Linux distributions based on Red Hat Linux technology.
• Designed, implemented and administered Linux based products and solutions, providing:
  • Automated file transfer, conversion, and processing.
  • Complete email handling system, internal and external for universal access.
  • Internal code and documentation maintenance.
  • Development and support issue tracking.
  • Automatic data compression, regaining 90% of system resources.
• Researched, installed, and configured tools to aid business processes, resulting in large operations savings.
  • Collaborative Documentation
  • Project and Version Management
  • Automated Product Installation
• Increased reliability by upgrading a home-brew system to a standardized Linux distribution.
• Designed and oversaw development of Windows-based print archival system.
• Merged diverse networks together following acquisition by Mail Services LC.
• Managed 20 Linux-based Internet-connected servers and 40+ SCO Unix-based LAN-connected servers.

• Host and run meetings as President of the local Linux Users' Group.
• Host and run meetings as President of the local Virtualization Users' Group.
• Attend monthly Iowa Blogging meetings as a security and technical community representative.
• Involved with Homeland Security through InfraGard - an FBI-vetted business/government collaboration.

• February 2008 - Presentation on Security Policy to Information Systems Audit and Control Association
• February 2008 - Interviewed on Workplace Productivity by The Juice
• January 2008 - Presentation on OSX Security to the Des Moines Mac Users Group
• January 2008 - Presentation on SQL Injection and Cross Site Scripting to the Iowa Ruby Users Group
• January 2008 - Presentation on Certification and Information Warfare to Infragard.
• May 2007 - Presentation on Web 2.0 in Business to the Iowa IT Legal Administrators
• November 2006 - Guest-lectured at DMACC Linux Administration Class
• August 2006 - Presentation on Technology for Entrepreneurs for Transition Capital Management
• June 2006 - Presentation on wiki at the Central Iowa Linux Users Group
• June 2005 - Presentation on Certifications at the Central Iowa Linux Users Group
• April 2005 - Presentation on Linux in Schools at Iowa Training Days

• Limited free technology and security consulting for community entrepreneurs.
• Designed and maintained a server which provided web, database and email functions for nonprofits.
• Created, designed and managed various community driven projects and websites:
  • Theater Management - atatk.sf.net ('04).
  • Convention Planning - www.demicon.org (website '00-'03, codebase '00-present)
  • Training for Unix Administrators - trouble-maker.sf.net ('04)
• Designed and implemented a kiosk system with speech synthesis to aid visually-impaired attendees.
• Designed multi-user convention management system including kiosk and Palm (PDA) operation modes.
• Migrated associates from Windows to Linux for improved stability, security and performance.

• Analyzed applications for network inclusion, with a focus on stability and security.
• Audited existing applications for adherence to security requirements.
• Secured Windows and Macintosh systems against unauthorized users and malicious applications.

• Programmed system to aid high-energy particle analysis.
• Trained other interns in the use of the Unix operating systems.

• GIAC-GSLC - GIAC Security Leadership Certification
• NCLP10 - Novell Certified Linux Professional 10
• RHCE - Red Hat Certified Engineer
• CISSP - Certified Information Systems Security Professional

• December 2007 - Attended Compellent SAN Administration Class
• February 2007 - Attended SANS 512 Management class
• December 2005 - Attended N-Able Advanced Administration Class

• Bachelors degree in Physics, conferred by Grinnell College
• High Energy Physics Internship, University of Notre Dame