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Manager and Sales Engineer PDF Print E-mail
Written by Josh More   
Friday, 02 November 2007 21:10

A PDF version of this document is available on both scribd and locally


Profile
  • Fifteen years experience in technical support and eight years in IT design and development.
  • Expertise in customer needs assessment and client communication.
  • Detailed knowledge and experience with system migrations, improving security and reliability.
  • Proactive and structured approach to projects.
  • Accustomed to delivering and supporting quality development in a fast-paced, sales-driven atmosphere.
  • Strong belief in openness and honesty in all personal and business interactions.
  • Dedication to continual self-driven improvement of professional skills including achieving and maintaining the RHCE, NCLP, CISSP, and GIAC-GSLC certifications.

Experience
  November 2004 - present Alliance Technologies Des Moines, IA
Sales Engineer: Focus on Client/Partner Need Assessment and Communication
  • Routinely gave presentations on technology and security to the business community.
  • Attended business/social events, representing the company, and brought in several leads each month.
  • Identified buyer and assisted sale of unprofitable portion of our business.
  • Managed the technical and business sides of partnerships.
    • Postini / Google
    • Sophos
    • Solutionary
    • Perimeter
    • Thawte
    • Syncsort
    • Novell (technical only)
    • Microsoft (technical only)
  • Performed technical and business reviews on due diligence teams preceding acquisitions.
  • Served as technical lead in group of consultative business leaders, tying together numerous industries.
  • Served as research, technical and security lead on RFP response teams for:
    • IT Assessments for governmental institutions
    • Disaster Recovery and Business Continuity Planning for national insurance company
    • Internet-based Disaster Recovery for International, publicly-traded, Fortune 1000 company
    • Entrepreneurial Web Site for Governmental Business
    • Large, scalable content management system for state agency
    • Customer Relationship Management system and knowledge base for national consulting group
    • Vulnerability Scanning solution for federal governmental department
    • Online educational system for state-level governmental department
  January 2008 - present SANS  
SANS Instructor: Management 414 - CISSP Mentor Session
  • Taught students the ten domains of Information Security to prepare them for the CISSP exam.
  • Placed emphasis on practical security concerns within their respective professional environments.
  • Added additional teaching of test taking, studying and memorization techniques.
  December 2005 - Present Pearson Educational and O'Reilly Press Des Moines, IA
Technical Editor: Focus on Security and Technical Accuracy
  • Novell Cluster Services for Linux and NetWare
  • FreeBSD 6 Unleashed
  • X Power Tools
  May 1999 - November 2004 Clement Claibourne LC / Mail Services LC Des Moines, IA
Pre-sales Support
  • Developed proof-of-concept systems for sales endeavors. Production systems build after sale closed.
  • Developed traveling demonstration systems for sales people to use at trade shows.
  • Accompanied Sales to demonstrate systems and answer technical questions.
  2000 - present Community Involvement  
Security and Open Source Community Leadership:
  • Host and run meetings as President of the local Linux Users' Group.
  • Host and run meetings as President of the local Virtualization Users' Group.
  • Attend monthly Iowa Blogging meetings as a security and technical community representative.
  • Involved with Homeland Security through InfraGard - an FBI-vetted business/government collaboration.
Security and Open Source Community Presentations:
  • February 2008 - Presentation on Security Policy to Information Systems Audit and Control Association
  • February 2008 - Interviewed on Workplace Productivity by The Juice
  • January 2008 - Presentation on OSX Security to the Des Moines Mac Users Group
  • January 2008 - Presentation on SQL Injection and Cross Site Scripting to the Iowa Ruby Users Group
  • January 2008 - Presentation on Certification and Information Warfare to Infragard.
  • May 2007 - Presentation on Web 2.0 in Business to the Iowa IT Legal Administrators
  • November 2006 - Guest-lectured at DMACC Linux Administration Class
  • August 2006 - Presentation on Technology for Entrepreneurs for Transition Capital Management
  • June 2006 - Presentation on wiki at the Central Iowa Linux Users Group
  • June 2005 - Presentation on Certifications at the Central Iowa Linux Users Group
  • April 2005 - Presentation on Linux in Schools at Iowa Training Days
Open Source Community Service: Systems Architect / System Administrator / Web Developer
  • Limited free technology and security consulting for community entrepreneurs.
  • Designed and maintained a server which provided web, database and email functions for nonprofits.
  • Created, designed and managed various community driven projects and websites:
    • Theater Management - atatk.sf.net ('04).
    • Convention Planning - www.demicon.org (website '00-'03, codebase '00-present)
    • Training for Unix Administrators - trouble-maker.sf.net ('04)
  • Designed and implemented a kiosk system with speech synthesis to aid visually-impaired attendees.
  • Designed multi-user convention management system including kiosk and Palm (PDA) operation modes.
  • Migrated associates from Windows to Linux for improved stability, security and performance.
  Nov. 1996 - May 1999 Grinnell College Grinnell, IA
Technical Support: User Consultant / Help Desk Technician
  • Analyzed applications for network inclusion, with a focus on stability and security.
  • Audited existing applications for adherence to security requirements.
  • Secured Windows and Macintosh systems against unauthorized users and malicious applications.
  May 1998 - Aug. 1998 University of Notre Dame Notre Dame, IN
Academic Research: Intern in High Energy Physics
  • Programmed system to aid high-energy particle analysis.
  • Trained other interns in the use of the Unix operating systems.

Education and Certifications
  • GIAC-GSLC - GIAC Security Leadership Certification
  • NCLP10 - Novell Certified Linux Professional 10
  • RHCE - Red Hat Certified Engineer
  • CISSP - Certified Information Systems Security Professional
  • December 2007 - Attended Compellent SAN Administration Class
  • February 2007 - Attended SANS 512 Management class
  • December 2005 - Attended N-Able Advanced Administration Class
  • Bachelors degree in Physics, conferred by Grinnell College
  • High Energy Physics Internship, University of Notre Dame
Last Updated ( Friday, 29 February 2008 12:15 )
 
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