Certification – Personal Picks – ITIL
- At June 27, 2008
- By Josh More
- In Business Security
1
We are exploring my personal picks for areas in which to certify. Today we will look at ITIL
Best Practices are always in vogue, and they are starting to be formalized by systems such as ITIL. ITIL is a methodology for streamlining IT to the business’s needs. As IT becomes increasingly tied to business systems ITIL and systems like it will become increasingly important. At this time, ITIL is one of the best known systems for doing this, but as time goes on, there will be others. I strongly recommend that you take a class prior to certification in this (or other) methodology. Most methodologies are similar, and having a firm and solid grounding in the concepts for one will make it much easier for you to learn another should you need to.
This certification is worth pursuing if you are in charge of integrating IT with the business. If you are still on the help-desk / daily workload part of your career, you should familiarize with the ideas behind ITIL, but you might want to hold this one until later.
(Disclaimer: I do not currently hold an ITIL certification)
Steve
Josh
I dont totally agree with your comment. Becoming familiar with ITIL should not be confined to those in charge of integrating IT with the business. The approach reccommended by ITIL is one of ensuring that senior management have an understanding and ‘buy-in’ and endorse the approach. Secondly depending on the position within the organization individuals can obtain an overview of ITIL provided by the ‘ITIL Foundation’ or entry level course, the next level are ‘Intermediate’ courses, some will be available in October and then the remainder in January 2009. For those organizations in a hurry the ITIL Version 2 Practitioner courses are still availabe and cater for areas such as the ‘Service Desk’, Change and Configuration Management and so forth. Finally the there will be an Expert course but that is still being developed. Once again the ITIL V2 Managers course is still available. So contrary to your suggestion of ‘hold this one till later’, I suggest obtain the knowledge and make a difference to both your own working environment and your organization. Apologies for dampening your fireworks. [email protected]